FAQ
Frequently asked questions!
Shopen.pk
Last Update hace 3 años
Delivery Information:
What is the delivery time:
Normally 2-5 working days for local cash on delivery. 3-4 weeks for Oversea import.
What are delivery charges:
The flat shipping rate is only 180 rupees for your entire order. No extra ot hidden fees.
Do you offer free shipping:
Free shipping is automatically applied to your order over PKR 5000 /-
We also have single products eligible for free shipping visit: Free Shipping Products Here
Do you ship outside of Pakistan:
No! Right now we only offer service in Pakistan.
Payments:
Which type of payments do you accept:
We usually accept Cash on delivery, and for Oversea imports, we accept advance payments like Easypaisa, JazzCash, Bank transfers via email, WhatsApp, or phone.
Orders:
I have purchased an item how do I view the receipt or track order:
After a successful order, you will receive a receipt via email at your given email account. The order tracking number will be at top of the receipt. You ca track your order here.
Request a refund on purchase:
You can email us, or contact us via live chat support. You will be asked about the order ID and the reason.
Contact details: